Welcome to the Workshop Registration System
This system allows faculty, staff, and students to register for workshops and classes offered at Buffalo State College. You can log in to the system using the links in the upper right hand corner of your screen and your Buffalo State username and password.
Course Name: Retooling Customer Service Practices
Jonathan D. Hulbert
Class Date: Tuesday, November 28, 2017
Start Time: 9:00:00 AM
Location: Butler Library 181B
Desired Prerequisite: None
Materials needed for class: None
Do you ever wonder what customer service practices you currently use that are effective, could be improved, created, or reinvented? During this session, participants will work together to evaluate the effectiveness of their current customer service strategies and create new practices that they can use in their day-to-day role. This session is for anyone who serves in a role where they provide day-to-day customer service for students, faculty, staff, and/or constituent groups external to the college.
Register for this class